Managed IT Services HoustonTotal Office Managed IT Services

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HELP DESK

Contact us anytime for your Managed IT Services requests! We are here to help! Our help desk handles all level one remote support, manages our clients’ vendor relationships and monitors our clients’ networks. They also open and manage support cases for our level two and level three technicians and monitor resolution satisfaction.

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ON-PREMISE

Our IT Managed Services model includes as needed and scheduled On-Premise visits. We feel that it’s not enough to sit and solve from a remote location, so we include this time to communicate face to face with our clients and resolve issues where a hands on approach is necessary.

BACKUP

Because downtime is never an option, our complete data backup, business continuity, and disaster recovery solution for SMBs is built from the ground-up, delivered on an all-HP platform, and includes Cloud Continuity to ensure data and application uptime, all the time.

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ANTIVIRUS

We offer many solutions for Antivirus, and we partner with seven separate vendors. Our most popular is AVG Business Edition. AVG Anti-Virus Business Edition gives you light, effective protection that is as agile as your business. We keep all the essential features in but remove the complex enterprise features that you just don’t need.